The PureVPN software is very easy to use and has tons of great features, including a traffic log chart, auto-reconnection, a kill switch, and split tunneling. Unfortunately, PureVPN’s customer support is problematic. We’ve contacted PureVPN’s support on multiple occasions, only to receive week-late replies or no replies at all.
You can now join our exclusive community for PureVPN users to share ideas directly with our product team and experience the new apps before they go public! Please note: This forum is not meant to offer support. If you need help, feel free to visit our support center or join us on 24/7 live chat PureVPN offers users the option to turn on the "VPN Hotspot", allowing other devices to use the PureVPN hotspot connection. PureVPN provides desktop clients for Linux, macOS, and Microsoft Windows and mobile clients for Android and iOS. PureVPN can be run at the same time on five sessions. Dec 10, 2019 · 2. PureVPN offers live chat support. Another ‘pro’ for PureVPN is their live chat support. Live chat is available 24/7 and accessible through the PureVPN website in the bottom-right corner. I tested out PureVPN’s chat support and I was quickly connected to a representative every time. Apr 29, 2020 · Support. PureVPN has a large support site with a huge number of tutorials and troubleshooting guides. The opening page points you to categories like Setup Guides, Troubleshoot, FAQ and Account and I am, however, happy to see that PureVPN offers many choices, from legacy support to the latest standards. Servers and Server Locations It's safe to assume that a VPN company will add or remove servers as demand increases or slacks, but the number and location of servers are useful indicators of a VPN service's robustness.
Apr 29, 2020 · Support. PureVPN has a large support site with a huge number of tutorials and troubleshooting guides. The opening page points you to categories like Setup Guides, Troubleshoot, FAQ and Account and
Support is available 24/7. There is a live chat as well as a support page that has a huge knowledge base for you to peruse. Any question you have will be answered if it is not already. PureVPN Disadvantages. No VPN provider can ever be perfect, and the same is true for PureVPN. PureVPN Support PureVPN is one of the few services that has a 24/7 live chat to answer any light technical, sales, or billing questions you might have. We tested their live chat and I’m happy to say that they seem to always be there.
The best VPN service in 2020. PureVPN leads the industry with its massive network of more than 2,000 encrypted VPN servers, around 300,000 anonymous IPs, and high-speed. Optimal compatibility with more than 25 devices and more
Jul 08, 2020 · PureVPN specifically allows file-sharing, p2p and file downloads on their network (though only on specific server locations). In fact, PureVPN’s desktop app even has a dedicated ‘File-sharing Mode’ which can set you up for secure torrents in as little as 1-click. Mar 22, 2019 · Perfect PureVPN Customer Support. Live chat support is a big plus for any credible VPN provider. Thus, PureVPN support has accounted well for itself. I didn’t have to wait at all. All the questions I asked were answered in a detailed and comprehensible manner. Alongside with the live chat service, there are useful guides on the VPN website about: Customer support. Support mainly comes in the form of 24/7/365 live chat, but can also be done over email or with a ticketing system. PureVPN has a huge knowledge base on their site, including some excellent pictorial step-by-step setup guides for just about every supported platform. Reading the PureVPN reviews is concerning but I've seen a solid effort by the support team and I hope they've firmed up exactly what information is kept and distributed. A few notes about starting the service for an apple user. I have a MacBook Pro 2016 and Xs Max-